• April 5, 2018

HOW TO Blog – My Computer won’t Turn On!

HOW TO Blog – My Computer won’t Turn On!

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This is the second entry of our How-To blog series, serving to try and give our regular readers some insight into basic troubleshooting issues, the function of this blog is to give our readers a greater understanding of some of the workings of their infrastructure and perhaps to shed some light on the troubleshooting process we go through when faced with a problem.

Today’s HOW-TO will be focused on the topic of when our PC won’t power on, or perhaps the power is on but there is nothing on the screen. This is a call that we often get from client’s and one that can usually be dealt with fairly quickly and easily. Armed with a little bit of insight we hope that our readers might be able to diagnose a problem such as this in the future.

So we walk into the office as always do and press the power button and nothing happens, or worst of all, the lights come on but the screen doesn’t.

So first conclusion…the PC is not on…check the wall outlet and make sure the PC is plugged in, both at the wall and behind the PC, also make sure that both of the plugs are firmly in their sockets as a loose plug will not make a proper connection. You also want to ensure that the plug itself is working, try to plug something like a lamp into the same wall outlet and ensure that the wall outlet is working, if it is not, check the circuit breakers, if all else fails, call an IT technician to check if there is somekind of hardware failure on the side of your UPS or your power supply within your PC. Always remember when dealing with electricity to always assume that a cable is live, and never attempt to dismantle a power supply on your own without a proper understanding of how it works, even when unplugged from the wall, a power supply holds an electric current.

So what happens if we know that the PC is on, because the lights on the front of it are on, but the screen is not on? Well the same process of elimination must be followed, we first ensure that the screen is plugged in, both at the wall and into the PC itself, we then press the power button on the screen itself, we can also check to see if the screen is set on the correct ‘SOURCE’ although most modern screen auto-detect their input, if we have eliminated all possible options, one should call an IT technician to examine the monitor and determine if there is a hardware failure.

These are basic troubleshooting tips that we run into on a daily basis and by following some of these tips you could save yourself an expensive and unnecessary call-out!